Terms of Use

Glappi lets teams plan, write (also with AI), approve and publish social media posts to connected accounts such as Facebook, Instagram and Bluesky, and see how those posts perform.

• You need to give correct information and keep your password safe. You're responsible for what happens in your account.
• The account owner decides who joins the team and what they can do. Team members use Glappi under these terms too.
• You must be at least 16 and use Glappi for your business or organisation.

• Paid plans are billed monthly in advance through Stripe and renew automatically until cancelled.
• You can cancel at any time in Glappi (Plan). The plan stays active until the end of the period you paid for; we don't refund partial periods, unless the law requires it.
• Plans include AI credits each billing period. Unused monthly credits don't carry over. Extra credits you buy don't expire while your account exists and aren't refundable once used.
• We may change prices; we'll tell account owners by email at least 30 days before a change affects them.
• Prices are shown before you pay and include VAT.

• Your posts, images and settings stay yours. You give us permission to store, process and publish them only as needed to run Glappi for you.
• You're responsible for what you publish and need the rights to it (texts, images, brands).
• AI-written texts and images can contain mistakes or resemble existing content. Review them before you approve; once approved, they're your posts.

Don't use Glappi to:

• publish anything illegal, hateful, harassing, deceptive or that infringes someone's rights;
• send spam or break the rules of the social networks you publish to;
• get into other people's accounts or data, or disrupt or overload Glappi;
• resell Glappi or copy it.

We may suspend accounts that break these rules, usually after a warning.

Publishing depends on Facebook, Instagram, Bluesky and other networks. Their terms apply to what you publish there. If a network changes its rules or is unavailable, a feature may stop working or a post may not go out; Glappi shows when that happens, but we can't guarantee their availability.

We work to keep Glappi available and your data safe, but it can sometimes be unavailable, for example during maintenance. We improve Glappi over time and may change or remove features; if a change takes away something important you pay for, you can cancel.

You can stop using Glappi and ask us to delete your account at any time (see Data deletion). We may end or suspend an account for serious or repeated breaches of these terms, or if payment fails and isn't fixed.

Glappi is provided as it is. As far as the law allows, we aren't liable for indirect losses (such as lost profit or reach), and our total liability is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits rights you have as a consumer or liability that can't be limited by law.

The law of Slovenia applies, without affecting mandatory consumer protection where you live. If we change these terms, we update the date at the top and tell account owners by email about important changes before they take effect.

How we handle personal data is described in the Privacy Policy.